Learning Dynamics offers a range of innovative learning programs that are specifically tailored to the business needs of your company.
We also provide instructional design services to help companies develop their own in-house programs and materials.
Our focus is on helping your people to make true connections with their customers through developing open and meaningful relationships.
Our programs are highly interactive, experiential and fun. We see learning as an ongoing development process for personal and professional effectiveness.
The programs are generally presented in-house to clients for groups of up to 12 people.
We offer programs in:
Communication
Sales
Customer Service
Please see our Learning Solutions Guide for more information on our programs and the ‘true connections’ approach.
Our process
Learning Dynamics uses seven key steps to develop a customised training program.
Click each step below for a summary of key activities.
Briefing with your business team to discuss needs, training requirements, performance outcomes and timeframes for the training program
Initial high-level research and site visits
Review of any previous training efforts/outcomes on similar topics used in your company
Analysis of audience, job roles, tasks and work environment
Interviews and research with key stakeholders and program participants
Survey (as required)
Presentation of recommended learning framework, objectives, program content, timeline, evaluation methods and budget
Development of training program and participant materials (workbooks, slides, planners and other required items)
Delivery of the program by Learning Dynamics or the provision of leader's guides for use by your training staff
Collation of participant feedback
Evaluation against business goals
Recommendations for helping participants to continue developing skills and knowledge in their job roles
